A Hesanor product / Experience assurance
Hesanor CX Sentinel
See the journey from the customer's side.
A concept and demonstrable MVP for evaluating synthetic voice and webchat journeys, investigating resolution, handoff and the quality of the experience.
What this product helps you do
Explainable journey evaluation
Discovery with CX, BPO and telecom teams
Availability and scope
Concept validation
Explore the Hesanor portfolio
Enterprise / Data & AI
Available by environment
Hesanor Interaction Intelligence
Connect interactions. Understand the operation.
Omnichannel interaction intelligence connects customer journeys, operational data and telecom evidence to help teams investigate, prioritize and act.
Discover the product: Hesanor Interaction IntelligenceEnterprise / Conversational AI
Controlled voice deployment
Hesanor Aura
Natural conversations. Purposeful actions.
AI voice agents for Contact Centers and BPOs, combining versioned conversation design, business rules and human handoff. Omnichannel journeys guide the product's evolution.
Discover the product: Hesanor AuraEveryday life / Education
Controlled family access
Hesanor School
School routines, clearer for the whole family.
Organize school notices, deadlines and responsibilities in a family workspace. Review incoming information, follow Action Cards and coordinate the routine with students and guardians.
Discover the product: Hesanor SchoolEveryday life / Pet care
Web and Android
Tails House
Share the care. Keep their story.
A shared home for the care of dogs and cats. Organize routines, keep a diary of moments and make it easier for everyone in the household to participate.
Discover the product: Tails House