HESANOR / TECHNOLOGY & DIGITAL PRODUCTS
Different challenges.
One vision for technology.
We build and own digital products that turn complexity into clarity. From intelligent business operations to the routines that matter at home.
Explore our productsHESANOR / PRODUCTS
Distinct products, built for specific needs. Each has its own experience, audience and evolution, with Hesanor behind it.
Enterprise / Data & AI
Available by environment
Connect interactions. Understand the operation.
Omnichannel interaction intelligence connects customer journeys, operational data and telecom evidence to help teams investigate, prioritize and act.
Discover the product: Hesanor Interaction IntelligenceEnterprise / Conversational AI
Controlled voice deployment
Natural conversations. Purposeful actions.
AI voice agents for Contact Centers and BPOs, combining versioned conversation design, business rules and human handoff. Omnichannel journeys guide the product's evolution.
Discover the product: Hesanor AuraEveryday life / Education
Controlled family access
School routines, clearer for the whole family.
Organize school notices, deadlines and responsibilities in a family workspace. Review incoming information, follow Action Cards and coordinate the routine with students and guardians.
Discover the product: Hesanor SchoolEveryday life / Pet care
Web and Android
Share the care. Keep their story.
A shared home for the care of dogs and cats. Organize routines, keep a diary of moments and make it easier for everyone in the household to participate.
Discover the product: Tails HouseEveryday life / Home
Web MVP and open demo
Keep your home care on track.
Coordinate household tasks, recurring maintenance, shopping and equipment records in a shared home workspace.
Discover the product: CasemDiaOur approach
01 / Understand
We connect operational experience with the everyday challenges of the people who use our products.
02 / Build
Data, AI and clear interfaces help transform information into decisions and practical next steps.
03 / Evolve
We develop each product with attention to context, responsible access and feedback from its users.
THE COMPANY BEHIND THE PRODUCTS
Hesanor is the owner and developer of a portfolio of technology solutions. We bring experience in customer relationships, CX, telecom and technology to products for organizations, families and shared care.
Our foundation includes more than 30 years of executive experience in operations and technology. Each product carries that practical perspective into its own market.
HESANOR / LAB
Our development portfolio explores new ways to understand risk, validate experiences and support critical operations. Availability is assessed for each initiative.
Experience assurance
Concept validation
See the journey from the customer's side.
A concept and demonstrable MVP for evaluating synthetic voice and webchat journeys, investigating resolution, handoff and the quality of the experience.
Discover the product: Hesanor CX SentinelTrust & operational risk
MVP in development
Turn interaction evidence into risk visibility.
A development initiative for reviewing interactions after they happen, applying policy rules and organizing findings, risk factors and evidence timelines.
Discover the product: Amanor TrustOpsInfrastructure intelligence
Technical and product validation
Connect service health to operational priorities.
An initiative exploring NOC, SOC and business views through telemetry, event correlation and explainable operational intelligence.
Discover the product: Hesanor CortexOpsGuides and resources
Practical guides to interaction data, Contact Center analytics and evidence-based operational investigation.
Unify voice, email, chat, messaging, tickets and back-office interactions with telecom evidence and AI in one governed data foundation.
Investigate ASR drops, MOS degradation, carrier failures and capacity pressure with comparative baselines, call evidence and guided AI analysis.
Connect CDR analytics, ASR, NER, ACD, PDD and MOS monitoring to identify route, carrier, customer and voice quality issues faster.
Connect voice, digital interactions and operational evidence to investigate customer journeys, service outcomes and telecom performance in one governed view.
Hesanor is the owner and developer of a portfolio of digital products. Interaction Intelligence, Aura, School, Tails House and CasemDia serve different needs; this corporate website connects you to each product.
Interaction Intelligence helps teams investigate operational and interaction data. Aura is an AI voice agent for natural conversations and controlled business actions, with omnichannel journeys guiding its evolution.
Do not assume shared accounts, subscriptions or integrations. Each product has its own scope and availability. Open its dedicated page or contact Hesanor to discuss access, a demonstration or a partnership.
Contact
Explore a product, discuss a partnership or tell us about an operational challenge. We will connect you with the right solution.
contact@hesanor.com